How confident are you that your business could be back up and running fast after a major disaster?
How certain are you that your data is secured from the latest hacker attack, virus or even employee error?
When was the last time you conducted a “test restore” on your data backup to make absolutely sure you could recover your data?
Do you know what you would do if your server was stolen, flooded or destroyed?
Message from the CEO
Hi. My name is J Chun, President of Techonsite Corporation. As a business owner myself, I know how insanely busy you are so I’ll get right to the point of my letter.
Although we have never met, I’d be willing to bet that your computer network – and the critical data it holds – it is not nearly as secure as you think it is. How do I know?
Because over and over again I’m absolutely HORRIFIED by the incompetence and irresponsibility I discover when I audit most business networks. In 98% of the computer networks I review, I find faulty or non-existent backups, security loop holes, shoddy reporting, and flawed systems that simply cost more to maintain and don’t align with the operations of the business.
Plus, not a week goes buy where we don’t get a ‘911 crisis call’ from a business owner with a major technical disaster that COULD have been prevented. Why do so many businesses pay for substandard computer support? Simply because they don’t know how to truly verify that their network IS secure and end up having to take someone at their word.
That’s why I’ve decided to write this to EDUCATE business owners about what to look for in an IT consultant. Quite honestly, I’m shocked at the oversights and sloppiness of most self-proclaimed “experts” and want to see the standards raised. Below you’ll find a mini acid test you can use to determine whether or not your network really IS being supported properly.
Is your network being supported properly?
If your technician does not score a “yes” on every point, you could be paying for substandard support and
wide open to a very expensive, very frustrating computer disaster:
Do they answer their phones “live” and respond to support issues in 1 hour or less?
Do they insist on monitoring an offsite as well as an onsite backup, or are they letting you rely on outdated tape backups?
Have they provided you with written, network documentation detailing what software licenses you have, critical network passwords, and hardware information, or are they the only person with the “keys to the kingdom?”
Do they complete projects on time and on budget, or does every project end up taking longer and costing more than you expected?
Do they arrive on time and dress professionally?
Do they provide detailed invoices that clearly explain what you are paying for?
Are they certified?
Do their technicians maintain current vendor certifications and participate in on-going training, or do you feel as though they are learning on your dime?
Do they explain what they are doing and answer your questions in terms that you can understand – (not geek-speak)?
Are they remotely monitoring your network 24-7-356 to keep critical security settings, virus definitions and security patches up-to-date?
Do they INSIST on doing periodical test restores of your backups to make sure the data is not corrupt and could be restored in the event of a disaster?
Do they consistently (and proactively) offer new ways to improve your network’s performance, or do they wait until you have a problem to make recommendations?
Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
Do they offer guarantees on their services?
Do they take calls from other clients while working on your network (and on your dime)?
Do you have to manage their progress on projects, or do they provide frequent updates, status reports, and follow-up calls and e-mails?
Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials?
What Can We Do For You?
If your current IT guy failed this test, we want to give you a FREE NETWORK AUDIT To make things “right”!
I know you are so darn busy running your business that you simply forget to think about the security and health
of your computer network UNTIL something major happens.
If that’s you, consider this a “friendly reminder” to get your network checked out – if nothing else, it’s a good way to get
a 3rd party review of your network’s security. And to make it a complete “no-brainer,” we’re offering to you for FREE
so you have no excuse for making sure that your computer network is safe not only from spyware and viruses,
but also hackers, spam, data loss, hardware failure, software corruption, and a number of other disasters.
How It Works
Secure Your Network Now
While It’s Free!
Enter your information below and secure your FREE Comprehensive Network Security Audit (a $500.00 value). You must have at least 5 PCs to qualify. Your free audit is under no obligation, and your contact information will not be shared with anyone.