Why Choose Us
What You Can Expect
From Our Team
In our pursuit to provide you the highest quality of service, we strive to do the following:
We will respond in 60 mins. / less – guaranteed.
When you need us, one of our experienced
technicians will answer immediately or will respond to your service request in less than sixty minutes.
We have technicians on call 24/7 so if you have an emergency, you can get a response right away even after hours and weekends.
Super speedy repairs.
Your computer network and your time are too important to wait around for computer repair so our remote network IT support services will fix most problems immediately by taking control of your computer from our office. For any problems that require an onsite visit, we will send a technician, usually the same day.
We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH, no “geek speak”. Our support team are polite and professional and don’t talk down to you with technical jargon. We listen.
We guarantee absolute 100% satisfaction.
Our goal is for you to be completely satisfied with our work. If something is not right, we will make it right and resolve the issue to your complete satisfaction.
We will manage your risks.
We protect your critical business data and back it up offsite. One of the most important parts of your business is your data. We make sure you have a multi-prong approach to backup where there is onsite and offsite backup for maximum protection for business continuity in case of a natural or manmade disaster.
We are far less expensive than hiring internal computer support staff.
By outsourcing your computer and networksupport to us, we can save you thousands of dollars in comparison to hiring an employee with salaries and benefits. We have a proven track record of reducing IT costs, sometimes by more than 50%!
We are knowledgeable.
Most staff members have double digit years of experiencein the industry. We have seen a lot of technology come and go. This gives us a great foundation to know what works and what doesn’t. We are able to pick the best solution at the lowest cost and making sure it all works to your needs. We don’t know everything but we have the resources to get the answer quickly.
We are proactive about your systems.
We monitor your network 24/7 to prevent problems before they occur and we will give you proactive suggestions regularly to improve the way your business runs. We test and try out new software and products and we can make intelligent recommendations.
We are in this together.
Fixing and installing computers and networks is the easy part. As a trusted business partner, we try to go beyond information technology and look at your “business”. Our goal is to find ways that the money you spend on IT generates more sales, profits, and growth.
Information Technology @ Work
Through the years many competitors have come and gone but we have stayed true to the commitment of providing the highest level of customer service and delivering unsurpassed value to our clients.